Man and Van Kennington Privacy Policy
This Privacy Policy explains how Man and Van Kennington collects, uses, stores and protects personal data about customers and prospective customers. It is intended to comply with the UK General Data Protection Regulation and all applicable UK data protection laws.
This Privacy Policy applies to all Man and Van Kennington customers and prospective customers in the Kennington area who contact us, request a quote, make a booking, or otherwise interact with our services.
Who we are
Man and Van Kennington is a local moving and transport service provider operating in the Kennington area. For the purposes of data protection laws, Man and Van Kennington is the data controller for the personal data described in this Privacy Policy. This means we decide how and why your personal data is processed in connection with our services.
Personal data we collect
We collect and process different types of personal data depending on how you interact with us. This may include:
Identification and contact details: name, address, job addresses, contact details such as telephone numbers and any other information you choose to provide when contacting us.
Booking and service details: information about the move or transport you require, including collection and delivery addresses, access details, preferred dates and times, property type, and inventory or item descriptions where relevant.
Communication data: information contained in or relating to any communication you send to us, including messages, queries, feedback and complaints.
Payment-related information: records of payments made to us and amounts due. We do not store full payment card details when payments are processed via a third party provider.
Website and usage data: if you interact with us online, we may collect technical and usage information such as IP address, approximate location, browser type and pages visited, in order to maintain and improve our website and services.
How we collect your data
We may collect your personal data in the following ways:
Directly from you when you contact us by phone, message, online form or other means to request information, a quote or a booking.
During the provision of services when you give us additional details we need to carry out your move or transport.
From third parties where necessary, for example when another person arranges a booking on your behalf and provides your details as the main contact or property occupier.
Automatically when you use our website, through basic analytics and log files that help us understand and improve how the site is used.
Lawful bases for processing
We only process your personal data when we have a lawful basis to do so under data protection laws. Depending on the circumstances, our lawful bases may include:
Contract: where processing is necessary to enter into or perform a contract with you, such as arranging and delivering a man and van service you have requested.
Legal obligation: where we must process certain data to comply with legal, regulatory or tax obligations, including record-keeping requirements.
Legitimate interests: where processing is necessary for our legitimate business interests or those of a third party, and these interests are not overridden by your rights. This may include managing and improving our services, responding to enquiries, managing our relationship with you, and maintaining security.
Consent: in limited situations where none of the above bases apply, we may ask for your clear consent before processing your data for a specific purpose. You can withdraw consent at any time, although this will not affect processing carried out before withdrawal.
How we use your personal data
We use your personal data for the following purposes:
To provide quotes, confirm bookings and deliver our man and van services in the Kennington area.
To manage our relationship with you, including handling enquiries, feedback, and complaints.
To take payment, manage invoices, issue receipts and maintain financial records.
To plan routes, manage logistics and allocate vehicles and team members to your job.
To improve our services, including internal analysis of service performance and customer satisfaction, using only the data necessary for this purpose.
To protect our legal rights, for example in the event of disputes or claims connected with our services.
To comply with applicable laws, regulatory requirements and requests from competent authorities where we are legally required to do so.
Data sharing and processors
We may share your personal data with selected third parties and service providers where this is necessary for the purposes described in this Privacy Policy, and where they act as data processors on our behalf. Examples include:
IT and hosting providers who store data and maintain our systems.
Payment processing or accounting service providers who help us process payments and manage our accounts and records.
Communication and scheduling tools used to manage bookings, send confirmations and coordinate our team.
These processors only act on our documented instructions, are subject to confidentiality obligations, and are required to implement appropriate technical and organisational measures to protect your data.
We may also share your personal data in the following circumstances:
With professional advisers, such as insurers or legal advisers, where this is necessary to manage risks, obtain advice or handle legal claims.
With public authorities or law enforcement agencies where we are required to do so by law or where disclosure is necessary to protect our rights or the rights, property or safety of others.
International transfers
Our primary systems and service providers are intended to operate within the UK or the European Economic Area. If we ever transfer your personal data outside the UK or EEA, we will ensure that an appropriate level of protection is in place, for example by using standard contractual clauses or relying on an adequacy decision, in accordance with applicable data protection laws.
Data retention
We keep your personal data only for as long as it is reasonably necessary for the purposes for which it was collected, including to provide services, maintain records, resolve disputes and meet legal and regulatory requirements.
In general, we may retain booking and invoice records and associated personal data for a number of years after your last interaction with us, in line with tax, accounting and limitation period requirements. Data that is no longer needed is either securely deleted, anonymised or archived with restricted access.
How we protect your data
We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures may include access controls, secure storage, data minimisation, staff awareness and appropriate contractual protections with our service providers.
Your data protection rights
Under data protection laws, you have a number of rights in relation to your personal data. These rights may be subject to certain limitations and conditions. They include:
Right of access: the right to request confirmation that we process your personal data and to receive a copy of that data, along with related information.
Right to rectification: the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to erasure: the right to request that we delete your personal data in certain circumstances, for example where it is no longer necessary for the purposes for which it was collected and we have no overriding reason to continue processing it.
Right to restriction: the right to request that we restrict the processing of your personal data in certain situations, such as while we verify its accuracy or assess an objection to processing.
Right to object: the right to object to processing based on our legitimate interests, on grounds relating to your particular situation. We will stop processing unless we can demonstrate compelling legitimate grounds or the processing is required in connection with legal claims.
Right to data portability: the right, in some circumstances, to receive certain personal data in a structured, commonly used and machine-readable format and to ask us to transmit that data directly to another organisation where technically feasible.
Right to withdraw consent: where we rely on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
How to exercise your rights or raise concerns
If you wish to exercise any of your data protection rights or have questions about this Privacy Policy or how we handle your personal data, you can contact us using the usual contact methods you use for our services. We may need to verify your identity before responding to certain requests.
You also have the right to lodge a complaint with the relevant data protection authority if you are unhappy with how we handle your personal data. We would, however, appreciate the chance to deal with your concerns first, so we encourage you to contact us in the first instance.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data protection guidance. Any changes will take effect from the date of publication of the updated policy. We recommend that you review this Privacy Policy periodically so that you remain informed about how we protect your personal data.
Unbeatable Prices on Man and Van Kennington Services
Avail yourself of our cheap and affordable man and van Kennington services in and around SE11 by booking an appointment today.
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
What Our Customers Say
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Opening Hours: Monday to Sunday, 07:00-00:00
Postal code: SE11 4JG
City: London
Country: United Kingdom
Web: https://manandvankennington.org.uk/
Description: Contact our experts to hire experienced removal teams to handle your move in Kennington SE11! Get in touch with us now for a free consultation!
